mcp-server-for-intercom

WHAT IT CONNECTS

What mcp-server-for-intercom gives an AI Agent

• Search conversations and tickets with advanced filtering
• Filter by customer, status, date range, and keywords
• Search by email content even when no contact exists
• Efficient server-side filtering via Intercom's search API
• Seamless integration with MCP-compliant AI assistants
• Node.js 18.0.0 or higher
• An Intercom account with API access
• Your Intercom API token (available in your Intercom account settings)
• `startDate` (DD/MM/YYYY) – Start date (required)
• `endDate` (DD/MM/YYYY) – End date (required)
• `keyword` (string) – Filter to include conversations with this text
• `exclude` (string) – Filter to exclude conversations with this text
• Date range must not exceed 7 days
• Uses efficient server-side filtering via Intercom's search API
• `customerIdentifier` (string) – Customer email or Intercom ID (required)
• `startDate` (DD/MM/YYYY) – Optional start date
• `endDate` (DD/MM/YYYY) – Optional end date
• `keywords` (array) – Optional keywords to filter by content
• Can find conversations by email content even if no contact exists
• Resolves emails to contact IDs for efficient searching
• `status` (string) – "open", "pending", or "resolved" (required)
• `startDate` (DD/MM/YYYY) – Optional start date
• `endDate` (DD/MM/YYYY) – Optional end date
• `customerIdentifier` (string) – Customer email or Intercom ID (required)
• `startDate` (DD/MM/YYYY) – Optional start date
• `endDate` (DD/MM/YYYY) – Optional end date